For retailers, speed and innovation will be where the rubber meets the road. Operational models that can help you effectively navigate complex processes and quickly adapt to change will be key to winning.

To say that the $26T global retail market hit a rough patch during the pandemic would be the understatement of a century. Historically, changes in retail evolved at a steady, predictable pace that was dictated by the consumer. The use of online shopping and in-store technologies were already being adopted gradually until Covid-19 caused a massive acceleration of this trend.  

The widespread adoption of digital technologies and online shopping by consumers will continue to impact retail in significant ways. To keep up with consumer demands now and into the future, the rapid acceleration of digitalization across your end-to-end processes are needed to drive quick decisions at every turn. As a result, retail operations and revenue management will become increasingly more complex. 

For retailers, speed and innovation will be where the rubber meets the road. Operational models that can help you effectively navigate complex processes and quickly adapt to change will be key to winning.